Frequently Asked Questions

Is fluoride beneficial for my teeth?

Yes, in the right quantity fluoride is extremely beneficial for strengthening teeth and preventing tooth decay.

Does your office provide teeth bleaching?

Yes, we offer in-office bleaching with our new Iveri whitening system.  You can achieve 2-8 shades whiter, with no sensitivity, in just 20 minutes.  We also offer at home whitening using custom bleaching trays.

When should my child first see a dentist?

We follow and support the Canadian Dental Association recommendation of having your child visit the dentist at one year of age or within 6 months after the eruption of the first baby tooth.

Does your office provide sedation for nervous patients?

Yes, we provide both oral sedation (a pill taken 1 hour before your appointment) and nitrous oxide sedation (commonly called laughing gas) to help our patients feel more relaxed during their dental visit.


Even though I have no teeth and wear dentures do I need to come in for regular dental check-ups?

Yes, even with no teeth, it is important to come in for regular dental visits so your dentist can assess the health of your tissues and gums and complete an annual oral cancer screening.


Is it normal for my child’s adult teeth to look more yellow than their baby teeth?

Yes, baby teeth have a whiter appearance than adult teeth. This is because adult teeth have more dentin which is yellow in appearance. When adult teeth erupt adjacent to an existing baby tooth this contrast can be very noticeable.



Do you bill insurance directly?

Absolutely, as long as your insurance company will allow payments to be mailed directly to the office.  Although we direct bill as a courtesy to the patient, in the end it is the patient’s responsibility to ensure all incurred expenses are payed.


Do you have payment plans?

No, we do not accept payment plans; however, payments can be made prior to when treatment will be completed. We also direct bill insurance companies and accept Visa, MasterCard, American Express and debit.


Do you know what my insurance will cover?

We are not directly linked to Insurance companies- it is the patient’s responsibility to know what their insurance will cover. However, for major treatment we do complete estimates and send pre-determinations to insurance companies for prior approval before treatment commences.


My dentist recommended sealants for my child. What is a sealant? 

Sealants are a method to prevent tooth decay. If a tooth has deep grooves on its biting surface and the patient is at high risk of developing tooth decay (i.e., has a high sugar diet or has had fillings in the past)  a sealant will fill the grooves in the tooth helping to keep the tooth clean and free of decay.